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  1. Date Updated: 04/10/2014
    Read Me! Our Customer Support department is divided into different groups to get your questions answered quickly and efficiently. Each group has its own office hours and method of contact. Please...
  2. Date Updated: 08/25/2014
    WEEKLY FEATURE Vesspyre Isles, Pinch Aggregate, the Rare Item Procurer, now offers wares in a secluded location. QUESTS Fixed a bug where the Shinies Beneath the Moonlight automatically awarded even...
  3. Date Updated: 05/20/2014
    You can read the full Landmark FAQ here! How do I get Closed Beta Access? There are different ways to gain access to the Landmark Beta: Purchase one of our Founder's Packs.  A Founder's Pack...
  4. Date Updated: 03/26/2014
    Landmark is a different kind of game. We're opening up from Alpha on to make development a collaborative process. Founder's Packs are the best way to get access to the Landmark Alpha. Become a...
  5. Date Updated: 03/26/2014
    One of the most exciting opportunities around EverQuest Next is Round Table , a way for your opinions to help shape the future of EverQuest Next! As development on EverQuest Next progresses, we’ll be...
  6. Date Updated: 08/06/2014
    Never fear, nothing is lost forever. We’ll walk you through the simple steps for recovering an SOE Station Account Username or Password. If both your Username and Password have gone missing, follow...
  7. Date Updated: 08/01/2014
    If you've reached this error message through the LaunchPad, please note that this is a temporary issue related to SOE product maintenance. Please check the forums or news section of your...
  8. Date Updated: 08/06/2014
    If LaunchPad continuously downloads the same files every time you launch, the following are a few steps you can take. Run as Administrator Right-click on the LaunchPad icon and select "Run as...
  9. Date Updated: 08/06/2014
    Each SOE game is run from its own LaunchPad. Download the LaunchPad for a specific game here .  LaunchPads are generally about 12MB. Downloading the Game Client Open the LaunchPad and login to...
  10. Date Updated: 08/06/2014
    An error while trying to make a purchase can stem from a number of small problems. These are the most common reasons for an error. Incorrect Address The bank will decline the charge if the address...
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